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Kim’s Answering Service in Denton, TX provides reliable and professional phone answering services. Ensure every call is answered with care and efficiency.

Many medical clinics do not have answering services. Instead, receptionists and other employees take phone calls during regular business hours. Outside of business hours, patients might be required to leave a message so that someone can get back to them on the next business day. With some clinics, doctors or employees handle after-hours phone calls by forwarding them to their cell phones.

This guide lists the benefits and potential drawbacks of using an answering service rather than an on-site receptionist. Read our blog to learn more.

Simple mistakes while setting up your businesses voice menu could spell disaster for the customer service experience. Learn more here.

More than half the people still prefer to contact a business by phone and 53 percent are irritated if they cannot speak to a real person immediately, according to a New Voice Media survey.

The telephone service that you choose for your company can have a big impact on the success and profitability of your ventures. You should take advantage of all the services available that can help you communicate with potential and current customers.

An answering service helps your business increase client acquisition and ensure that company staff members get in touch with the people they need to in a timely matter in order to grow the business.

Phone technology has shaped and molded our modern culture in a mind-boggling way. Here are five ways phone technology has changed since the 1960s.